{"id":90,"date":"2002-03-29T18:07:48","date_gmt":"2002-03-29T18:07:48","guid":{"rendered":"http:\/\/www.chezpiotr.com\/wordpress\/?p=90"},"modified":"2017-02-04T16:43:03","modified_gmt":"2017-02-04T16:43:03","slug":"2002-formation-de-groupes-de-commerciaux-a-lutilisation-du-progiciel","status":"publish","type":"post","link":"http:\/\/www.chezpiotr.com\/wordpress\/experiences\/2002-formation-de-groupes-de-commerciaux-a-lutilisation-du-progiciel\/","title":{"rendered":"2002 : Formation de groupes de commerciaux \u00e0 l&rsquo;utilisation du progiciel"},"content":{"rendered":"<h2>Formateur <strong>chez\u00a0<\/strong>@ction.com<\/h2>\n<p>Cr\u00e9ation et animation de formation aupr\u00e8s de commerciaux pour faciliter la prise en main et l&rsquo;usage du progiciel sur les sites clients<!--more--><\/p>\n<h2>contexte<\/h2>\n<p>A chaque d\u00e9ploiement du logiciel chez le client, une conduite du changement est r\u00e9alis\u00e9e aupr\u00e8s des utilisateurs, essentiellement des commerciaux, de l&rsquo;ancienne \u00e9cole pour la majorit\u00e9. Autrement dit, certains n&rsquo;utilisent jamais d&rsquo;ordinateur mais la plupart sont r\u00e9fractaires \u00e0 la centralisation de leur fichier client\u00e8le durement constitu\u00e9.<\/p>\n<h2>Les actions<\/h2>\n<ul>\n<li>\u00e9laborer un plan de formation<\/li>\n<li>r\u00e9diger les supports de formation et les guides utilisateurs<\/li>\n<li>adapter les contenu \u00e0 chaque partenaire<\/li>\n<li>animer les formations<\/li>\n<\/ul>\n<h2>Fin de mission<\/h2>\n<p>Les pools de formations sont termin\u00e9es, les utilisateurs d\u00e9pendent maintenant du support utilisateur.<\/p>\n<h2>Des chiffres<\/h2>\n<ul>\n<li>5 clients concern\u00e9s<\/li>\n<li>1 s\u00e9ances par client regroupant moins de 10 commerciaux<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Formateur chez\u00a0@ction.com Cr\u00e9ation et animation de formation aupr\u00e8s de commerciaux pour faciliter la prise en main et l&rsquo;usage du progiciel sur les sites clients<\/p>\n","protected":false},"author":1,"featured_media":347,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[24,5],"tags":[13],"_links":{"self":[{"href":"http:\/\/www.chezpiotr.com\/wordpress\/wp-json\/wp\/v2\/posts\/90"}],"collection":[{"href":"http:\/\/www.chezpiotr.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.chezpiotr.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.chezpiotr.com\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.chezpiotr.com\/wordpress\/wp-json\/wp\/v2\/comments?post=90"}],"version-history":[{"count":2,"href":"http:\/\/www.chezpiotr.com\/wordpress\/wp-json\/wp\/v2\/posts\/90\/revisions"}],"predecessor-version":[{"id":355,"href":"http:\/\/www.chezpiotr.com\/wordpress\/wp-json\/wp\/v2\/posts\/90\/revisions\/355"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.chezpiotr.com\/wordpress\/wp-json\/wp\/v2\/media\/347"}],"wp:attachment":[{"href":"http:\/\/www.chezpiotr.com\/wordpress\/wp-json\/wp\/v2\/media?parent=90"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.chezpiotr.com\/wordpress\/wp-json\/wp\/v2\/categories?post=90"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.chezpiotr.com\/wordpress\/wp-json\/wp\/v2\/tags?post=90"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}